Welcome to Shark Bait

A teacher approached me today with "a problem that is driving me mad".
At home and elsewhere in the School, the teacher is able to login to our domain and e-mail.
However, in that teacher's homeroom it was different. Reboot, check connections, etc - the teacher could not login, but only in that classroom.

Help!! Someone is sending out emails with attachments to all of my contacts on my Yahoo email account. How do I stop this? I've changed my password but it still happens.

Over the past week, two support requests arrived from different users with difficulties sending e-mail. Both had attempted a few times to resend the same messages with returning errors from the server.

Since 95% of our e-mail woes are malformed addresses (yes, user error at some point), the first thing to check was to where they were sending.

Ever notice how Outlook remembers past email recipients so as you type in a name it takes a guess on filling out the rest of the characters?

Okay, I realize this is the era of un-educated individuals, and people unable to use correct grammar and spelling. Part of this is thanks to the world of texting, but a good portion of this is the lack of education. Here is a prime example of what I am speaking of - I was barely able to understand what this fellow was saying.

About a year ago, prior to a possible hurricane land fall, all IT equipment had been removed from a site that would be in danger of flooding due to storm surge or the very heavy rain that comes with a hurricane. That hurricane ended up as a fairly mild rainstorm thankfully. After the storm ad passed, several of the IT staff members and I were sent to set the site back up.

My love for programming began in my second year at the university. We did a course on FORTRAN 77 (outdated I know, but what could I do?). It fascinated me so much.

There is this friend of mine who was trying to develop an email application for a mobile company. He was hoping that if all was well, he would just tell them he had something they might need and all the blah blah blah of marketing (or whatever it is).

When the password change utility quit working, I emailed the person to get it going again. She promptly fixed it, and sent a very polite note notifying me. "Sorry for the incontinence."
I laughed, and started a new folder for emails with great examples of typos.

Our company has a help desk, all the users have been given the toll free number to call, along with the e-mail address. I took the liberty of posting their web form on every desktop so they can quickly and easily submit a ticket. I have changed my voicemail to include the e-mail address and phone number for the help desk for IT issues.