Tricks Of The Trade

I only recently came across this web-page. Want to be a computer expert? Just click on this link and follow the simple flow-chart:
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Tech Support Flow Chart

Another one from my purchasing days. Some catalog companies would have award (reward?) programs for purchasing from them. For example, for every 10 boxes of toner you'd get so many points. Collect enough points and you can redeem them for stuff.

Pretty nice stuff, too - Big-screen TVs, VCRs, camcorders.

The recent post about cold-call salesmen reminded me of this. Back in the late '80s I was in charge of purchasing computer supplies for my department.
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the last vestige of witchcraft in electronics. previously mentioned, but worth repeating: 1) new megabuck audio mixing desk crashes at coffee, lunch and coffee - floor tiles in the equipment room found ungrounded. 2) hum bars appear in output of large dish to bird - isolator in the feed found to be 'isolated' only in the centre conductor (building ground shorted to tech ground).

A software developer came into my office complaining that his server ran out of memory every week and had to be rebooted. After some careful diagnostics we identified the problem, his application had a memory leak. Every time his application was run, it ate a little more memory until eventually the memory was all allocated and only a reboot would free it.

I'm installing the proprietary software for a large brown shipping company on a new computer, because our old terminal server, where it's currently installed, is struggling just to maintain a connection. I need the "user information" for the shipper, and of course the easiest way to get it is to run the software on the old server and pull up the "edit data screen." Right?

I quite like the TREE command in Windows. If I use 'tree c:/ /f > filelist.txt', I can have a quickly-generated index of every file on the hard drive.

Of course, sometimes when I'm at a friend's place I'd plug a USB thumbdrive (empty) in their computer and full-screen a command.com session, then type the following:

Anyone have any suggestions?

My boss wants a couple of flat screens put up in the main office to have daily info and in-house applications displayed for all to see.

How would we set it up to administer what is shown? Through the server, from a local computer, from another login?

Sound like something you have done or seen somewhere?

Users will never understand security is necessary. To them it is only a roadblock to progress.

Enter laptop user, we'll call her Miss X. Miss X puts in a call to the helpdesk-- "High Priority" : unable to log in to laptop!. Help desk knows her password and instructs her to make sure caps lock is off etc.

Microsoft Exchange server is... shall we say..... Strange, but this may make you think twice before going MS. About a year ago, when "The Boss" was setting up exchange, there were a few problems. Firstly, there were issues with accessing the admin tools. The rookie tech walks into the office and almost by magic, the exchange cp appeared!